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CoreUp products

Helpers for your business, from the first booking to closing the day

CoreUp is not advice alone, and not just a piece of software. Our consultants first work out how your shop should run, then our system gives your team a tool to follow it every day, from taking bookings and payments to following up with customers after a visit.

Every screen on this page is redrawn with made-up data. None of it comes from a real shop.

Shop back office

CoreUp Backoffice

Appointments, payments, customers and reports in one place

The system your staff open every day at the counter: today's appointments, payments, receipts and end-of-day closing. Owners can open the reports themselves instead of waiting for someone to summarise them.

Who it helps

  • Owner Read sales and shop reports yourself, with no waiting for a summary

  • Staff Book, take payment and issue receipts in one place, with no separate notebook

  • Customer Gets a clear receipt with the shop's logo and number

Good fit for: Shops that still note bookings in a notebook or chat, keep money and bookings in different places, or want to see their numbers without waiting for someone to summarise them

What it does

  • Calendar and queue

    See the whole day on one screen, book several services at once, and let the system prevent double bookings

  • Payments and receipts

    Receipts show your logo and a year-month number such as R6910-0001. If the wrong payment method was chosen, cancel the receipt and take payment again

  • Customers and courses

    Visit history, remaining course sessions and PDPA consent for each customer, all in one place

  • Retail products and stock

    Sell products next to services and check remaining stock in the system

  • Shifts and commission

    A shift schedule everyone sees the same way, and commission worked out by the rules the shop agreed

  • Sales reports

    Daily, weekly and monthly summaries from a single set of data

Online booking link

CoreUp Booking

Customers book through LINE or the web, and the booking lands in your calendar right away

Your shop gets its own booking link. Customers open it from LINE or a browser, choose a service, a day and a free time, and book. No app to install.

Who it helps

  • Owner Customers can book whenever it suits them, without anyone answering chats about free times

  • Staff New bookings appear in the calendar by themselves, with no copying from chat

  • Customer Pick the service, day and time from a phone, and see the shop's real free times

Good fit for: Shops that get chats every day asking about free slots and want customers to book without waiting for staff to reply

What it does

  • Book via LINE or the web

    Share the shop's link in chat, posts or your page, and customers tap to book

  • In the back-office calendar right away

    Self-made bookings go straight into the CoreUp Backoffice calendar and staff get notified

  • Several services at once

    Choose more than one service in a single booking and the system adds up the time

  • Only truly free times

    Based on shifts and existing bookings, so nothing clashes

  • Shop terms accepted before booking

    Customers accept the shop's terms, for example on late arrival and cancellation, before confirming

Shop-front QR check-in

CoreUp Check-in

Walk-in customers scan a QR and fill it in themselves, so the front desk types nothing

Put a QR poster at the entrance. Walk-in customers scan it with their phone, enter their name, phone number and the service they want, and the system puts them in the queue and shows a queue number with an estimated time.

Who it helps

  • Owner Walk-in queues are recorded like any other booking, not lost on paper

  • Staff No typing in walk-in customer details, and you are notified when someone checks in

  • Customer No standing around waiting for staff, and you know your own queue number

Good fit for: Shops with regular walk-in customers, such as massage shops, spas and salons

What it does

  • Scan the QR and fill in yourself

    Customers enter their name, phone number and service on their own phone, with no LINE login

  • Queue number and estimated time

    The system fits them into the earliest free time today and shows the number and time at once

  • Shows as “arrived”

    The entry lands in the calendar as “arrived” and staff are notified

  • Consent in the form

    Customers agree to personal data collection before submitting

  • Print the poster from the system

    Create and print the QR poster from settings, and replace the QR whenever you want

Connect your LINE

CoreUp Connect

Reminders, receipts and after-visit follow-ups through the shop's own LINE Official Account

The shop connects its existing LINE Official Account to the system. Reminders, receipts and follow-ups then reach customers under the shop's own name. Customers do not add another account.

Who it helps

  • Owner Customers see messages from the shop's own LINE account, not from another company

  • Staff No phoning customers to remind them, and you see at once who confirmed or asked to move

  • Customer Gets reminders and receipts, and can check their own bookings and remaining course sessions in LINE

Good fit for: Shops that already have a LINE Official Account, or want LINE as the main channel for regular customers

What it does

  • Reminders before the visit

    Messages go out on the timing the shop sets

  • Receipts over LINE

    Customers open the receipt from the shop's chat, with no need to ask again

  • After-visit follow-up

    Ask how it went. If a customer is unhappy, the team is notified to follow up

  • Confirm, reschedule or cancel

    Customers tap from the message, within the time limit the shop sets

  • Only people who agreed

    Consent is checked before every send, late-night hours are avoided, and customers can switch messages off at any time

  • Setup guide with pictures

    The guide to connecting a LINE Official Account has an image for every step, so a shop can follow it alone

Treatment records and plans

CoreUp Clinic

Treatment records and treatment plans for aesthetic and dental clinics

An add-on for clinics. Doctors record each visit and plan treatment in the same system as bookings and receipts. Patient consent is required before recording, data is encrypted, and only authorised people can open it.

Who it helps

  • Owner Decide who may open patient records and check the access history afterwards

  • Staff Doctors record straight after the appointment ends, then sign to confirm

  • Customer Patients get a readable treatment plan and know what comes next

Good fit for: Aesthetic and dental clinics that still keep treatment notes on paper or in files separate from bookings and bills

What it does

  • Per-visit treatment records

    Note symptoms, diagnosis and several procedures in one visit

  • FDI tooth numbers

    Dental clinics mark teeth by FDI number in the same record

  • Injection sites, units and lot numbers

    Aesthetic clinics record where, how many units and the product lot number

  • Before and after photos

    Attach photos to each visit's record

  • Doctor sign-off, edits kept

    If a signed record needs correcting, the system saves a revised version and keeps the original

  • Treatment plans

    Plan in steps, print as PDF, and go on to a bill from the plan

Shop systems advisory team

CoreUp Consult

Consultants who look at your real work, set up the system, train the team and follow up

Software only helps once a shop knows how it wants to work. So our consultants look at the real operation first, design steps that fit the shop, then bring in CoreUp tools to help the team follow them every day.

Who it helps

  • Owner Gets recommendations in order of importance and knows what to fix first

  • Staff Gets clear steps and checklists, with training on real use

Good fit for: Shops where tasks slip, steps are unclear, or the owner wants the shop to keep running without them

What it does

  • Business system audit

    A summary of problems and risks, with recommendations in order of importance

  • System setup and SOPs

    Workflows, SOPs, checklists and forms within the agreed scope

  • Staff training

    Training on real work steps, with a check on understanding

  • Monthly advisory

    Follow-up meetings, KPI review and ongoing suggestions

  • Leak calculator

    A rough estimate, before we talk, of where the shop may be losing revenue

How they work together

One customer, start to finish

An example journey for one customer in a shop that uses our products together.

  1. 1

    Customer books or checks in

    They book through a link in LINE or the web, or scan the QR when they walk in

    CoreUp BookingCoreUp Check-in

  2. 2

    Booking lands in the back office

    Bookings and queues go into the shop calendar and staff see the same thing, with no copying from chat

    CoreUp Backoffice

  3. 3

    Service and payment

    Staff take payment and issue the receipt in the system, and clinics record treatment from the same appointment

    CoreUp BackofficeCoreUp Clinic

  4. 4

    Messages through the shop's LINE

    A reminder before the visit, then a receipt and follow-up message afterwards

    CoreUp Connect

  5. 5

    Review the results

    The owner reads the reports, and the consultants help review the numbers and adjust how the shop works

    CoreUp Consult

Not sure which one your shop should start with?

Tell us what your shop is like and where it gets stuck. Our consultants will help work out which product to start with.

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