Today, calendar and booking
See the whole day on one page, book several appointments in a row, and the system prevents double-booking. Nothing to memorise or jot down.
In Starter and up
CoreUp back-office system
The tool your clinic runs on every day after handover
From booking at the front desk to close of day, from staff rosters to the owner's report. Every function passes the same test: it reduces real work, shows what it helped with, can be compared with before, and benefits the staff too.
The illustration on the right is sample data, not a real shop.
coreup.bizSample data
Today
Sample screen, invented data
- 12
- Bookings today
- 2
- Not confirmed
- 3
- To check in
- 10:00Khun Mali · Jaw BotoxConfirmed
- 11:30Khun Por · Facial treatmentAwaiting
- 13:00Khun Prae · Brightening laserArrived
- 14:30Khun Bee · Jaw BotoxConfirmed
The system already did: 9 reminders sent, 7 customers confirmed themselves.
Front desk
From booking to close of day, finished on one screen
Front-desk staff open Today and see what needs doing. Mark it done and the system does the rest, with no re-typing in several places.
Tap done, the system continues
One tap and the system records the service, opens a follow-up and prepares the commission, so nothing is typed twice.
In Starter and up
Customers, timeline and courses
Each customer's visits, bookings and remaining course sessions in one place. Customers belong to the shop, not to one stylist.
In Starter and up
Follow-ups
The system creates after-service follow-ups and reminds you when customers are due. The team knows who to contact first and customers don't quietly disappear.
In Starter and up
Walk-in queue and queue display
Walk-ins are kept apart from booked queues and assigned by rules the team agreed, with a reason for every assignment. Open the queue display on a TV or tablet at the front.
In Growth and up
PromptPay payments and close of day
Scan to pay with PromptPay, issue receipts, keep cash in a countable drawer, attach transfer slips to the bill, and close the day in one place.
In Growth and up
Import sales from your existing POS
Shops that already have a POS import daily sales instead of having staff type them again, and still use CoreUp commissions and reports.
In Growth and up
Some functions are in higher plans; see the tag under each item and the packages page for details.
Team
Everyone knows what to do today and sees where their income comes from
We start with what helps staff first: their shifts, duties, manuals and commissions. It is not a spy tool for the owner.
Shifts, leave, swaps and substitutes
A roster everyone sees the same way, leave and shift swaps through the lead, and see who is free and able to do the job when you need cover.
In Growth and up
Checklists with photos
Open/close checklists that can include photo proof, so leads can see what is done without phoning.
In Starter and up
SOP manuals that track who has read them
Short manuals per task linked to services. New people learn from the manual and you can see who has finished reading.
In Growth and up
Commissions and the rule simulator
Set commission rules with the team and simulate them on real past data before going live. Close the period and see where every baht comes from.
In Growth and up
My earnings
Staff open their own commissions and tips every day, with the source of each line. No notes to keep and no waiting to ask the owner.
In Growth and up
Anonymous surveys and reports
Staff can answer and report problems without anyone knowing who. Nothing is tied to an account, no IP is stored, and results are hidden if too few people answered.
In Growth and up
Owner and leads
Let the shop run itself, and prove it with numbers
Decide from one set of real data, delegate to branch leads, then test that the shop really works when you are away.
Approval inbox, approve from LINE
Leave, shift swaps, discounts and queue edits in one place. Leads or the owner approve in the inbox or from LINE, always with a reason and a record.
In Multi-branch
Reports and before–after KPIs
Close-of-day, weekly and monthly summaries from one data set, compared with when you started so you see the improvement. Nobody types data just to make a report.
In Growth and up
Organisational health score
A 7-area score from the staff survey combined with the consultant's assessment: where the team stands and what to fix first.
In Growth and up
Key-person risk
See in advance what the shop would lose if a key person were away. Use it to plan training and backups, not to judge anyone.
Vacation test
Actually take time off and let the system count how many things still needed the owner, then summarise the result as a certificate.
Export the shop manual
Duties, manuals, checklists and the rules in use are compiled into the shop's own document, exportable as PDF or Markdown at any time.
Personal data (PDPA)
Record customer consent, export or delete data on request, and see who viewed what, all in one place.
A consulting team that follows your results
The CoreUp team reviews your numbers with you over time. Looking at individual records requires a reason, and the shop can see the access log.
Customers on LINE
Customers manage their bookings in LINE, no app to install
Customers use the LINE they already have. Every message goes through a system that checks consent and sensible hours first.
Automatic booking reminders
The system sends reminders on LINE at the times the shop chooses, so the front desk stops phoning people one by one.
In Starter and up
Confirm, reschedule or cancel themselves
Customers tap in the LINE message with no phone call. Cancelling is allowed within the window the shop sets, and the shop sees the status immediately.
In Starter and up
Link a LINE account
Customers enter the name and phone the shop has on file once, then see their own bookings any time, and can turn messages off whenever they like.
In Starter and up
Remaining course sessions
Customers check their remaining sessions and expiry date themselves, without asking at the counter.
In Starter and up
Post-service feedback
Ask for satisfaction after the service. If unhappy, the team is alerted to follow up; if happy, customers are invited to review on Google.
In Starter and up
Sample clinicSample data
Hi Mali, you have a facial treatment with Dr. Prae tomorrow at 14:00
ConfirmReschedule
Confirm
Confirmed — see you tomorrow at 14:00!
Easy to use
Use it anywhere, easy to start
Install as an app on phone and iPad
Open in the browser and add to the home screen to use it as a full-screen app (PWA) with notifications on the device.
Switch users with a PIN
One front-desk device shared by many. Tap your name and enter your PIN; every action is recorded under the person who did it.
Small-shop mode
Hides advanced menus and leaves only what a small shop uses daily. Turn more on as the shop grows.
Already a CoreUp customer?Shop login
Works alongside your existing systems
Clinic software, booking systems and POS already handle payments, medical records and stock well. We don't compete. We import daily sales and bookings so staff never retype, and take care of what they don't: people, queues, commissions, customer follow-up and dependence on the owner.
Privacy and trust
- We do not store treatment records
- Surveys and problem reports are truly anonymous; nobody sees who wrote them, including the CoreUp team
- Looking at individual records requires a stated reason, and the shop can see the access log
- Messages to customers go through a system that checks consent and sensible hours first
What we measure
Every number compares to "before", not to a consultant's feeling
For the first two weeks the system collects a baseline before changing anything, then shows the owner a before–after report.
Items needing the owner per day
The main sign that the shop runs without you: approvals, leave, shift swaps, discounts and queue edits.
No-show rate
The fastest result from reminders and self-service rescheduling.
Customers back within 90 days
Revenue impact of follow-ups and due-date reminders.
Staff turnover
Including new hires who leave within 90 days.
Tip per service
A view of how customers see the service and the team.
Fairness score
From the anonymous staff survey and how often the queue is manually changed.
Free 30-minute call
Talk to a consultant and tell us where you want your clinic to go
We reply within 1 business day. Or add us on LINE and chat now.